Refund policy
Returns & Exchanges Policy
At Art By Kudzi, we want you to be completely satisfied with your purchase. Please review our returns and exchanges policy below.
Return Period
You may return items within 30 days of delivery for a full refund, provided they are in original condition.
Condition Requirements
- Items must be unused and in the same condition as received
- Original packaging and any certificates of authenticity must be included
- Custom or personalized artwork cannot be returned unless damaged
Return Process
- Contact us at [your-email] to initiate a return
- We'll provide you with a return authorization and shipping instructions
- Package the item securely and ship using a trackable method
- Refunds will be processed within 5-7 business days after we receive the item
Exchanges
We're happy to exchange items of equal value within the return period. Contact us to arrange an exchange.
Damaged Items
If your artwork arrives damaged, please contact us immediately with photos. We'll arrange for a replacement or full refund at no cost to you.
Contact Us
For any questions about returns or exchanges, please reach out to us. We're here to help ensure you love your Art By Kudzi purchase.
